PASSENGER, BAGGAGE, LOAD CONTROL
Our friendly professional Customer Service Agents (CSA) are all highly trained with exemplary people skills, technical proficiency and a total accountability “CAN DO” attitude.
The services offered include:
- Passenger check-in
- Arrival meet and greet
- PIR completion for both AHL and OHD baggage
- Departure boarding and reconciliation functions
- Ticketing services
- Excess and fee collection
- Messages – send and receive
- Flight Supervision and Management
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- APIS completion
- Security procedures
- Centralised baggage tracing
- Operations Weight & Balance Load Control
- Flight Coordinator Services
- Airline Representation Services
- Security Coordinator Representation
- Ground Service Coordinator
Please contact us for further information of how we can be of service to you and your Customers.
